Please read these terms carefully before using our website or placing an order.
Effective Date: June 16, 2026
By accessing or using www.smritiindia.com (the "Website"), you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of the Website immediately. We may update these Terms at any time — continued use constitutes acceptance of any changes.
Smriti Industries India Pvt. Ltd. is a manufacturer and supplier of commercial bakery machinery including rotary rack ovens, spiral mixers, dough moulders, deck ovens, proofers, fermenters, cookie drop machines, bread slicers, and packing machines. This Website is an informational and commercial platform for product inquiries, order requests, training information, and business communications.
By using this Website you confirm that you are at least 18 years of age, have the legal capacity to enter into binding agreements, and that all information you provide is accurate and complete. The Website is intended for businesses, bakery owners, food manufacturers, distributors, and individuals with a professional interest in commercial bakery equipment.
You may use this Website to browse product information, submit inquiries or quotation requests, place order requests, access training program details, and contact us for support or partnerships. You may not copy, reproduce, or distribute our content without written consent; use bots or scrapers; introduce harmful code; misrepresent your identity; or use the Website for any fraudulent or unlawful purpose.
We strive to keep product descriptions, specifications, and pricing accurate and up to date. However, all information is subject to change without prior notice. Product images are for illustrative purposes only and the actual product may vary slightly in appearance. All orders are subject to confirmation by our sales team.
Submitting an inquiry or order request through our Website does not constitute a confirmed purchase order. A binding sale contract is formed only upon written confirmation by an authorised representative of Smriti Industries, receipt of the agreed advance payment, and issuance of a formal purchase order acknowledgement. Payment terms, delivery schedules, and warranty conditions are governed by the individual sales agreement.
Our bakery training programs are offered at a fee of ₹20,000 + GST per participant. Bookings are confirmed only upon receipt of full payment through our secure Razorpay payment gateway.
Cancellation & Refund Policy: All confirmed bookings are non-refundable. If you need to reschedule, you must notify us at least 5 days before the scheduled training date. Rescheduling is subject to availability and is permitted once per booking. No-shows and cancellations made within 5 days of the training date will forfeit the full booking amount. For team bookings or special arrangements, please contact us at +91 97179 88018 before making a payment.
Our Website includes "Smriti AI," a rule-based chat assistant designed to answer general product and service queries. It does not use any external AI service or large language model — all responses are generated by pre-programmed logic on our own servers. Responses may not always be fully accurate and do not constitute a formal quotation, warranty, or binding commitment. For official pricing or order confirmations, please contact our sales team directly.
All content on this Website — including text, graphics, logos, product images, technical drawings, and software — is the exclusive property of Smriti Industries India Pvt. Ltd. or its licensors and is protected under applicable Indian and international intellectual property laws. Unauthorised use, reproduction, or distribution of our content or trademarks is strictly prohibited.
The Website may contain links to third-party platforms including WhatsApp, Instagram, LinkedIn, YouTube, and Google Maps. These links are provided for convenience only. Smriti Industries does not endorse or accept responsibility for the content or privacy practices of any third-party website.
Your use of this Website is also governed by our Privacy Policy. Personal data you provide through contact forms or order requests will be used solely to fulfil your request and maintain our business relationship, in compliance with the Digital Personal Data Protection Act, 2023 (India).
The Website and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind. Smriti Industries disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted or error-free.
To the maximum extent permitted by law, Smriti Industries India Pvt. Ltd., its directors, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website, reliance on its content, or inability to access it. Our total liability for any claims arising from this Website shall not exceed INR 10,000.
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana, India. We encourage you to contact us first to resolve any concerns amicably.
If you have any questions regarding these Terms of Use, please contact us at:
info@smritiindia.com
Smriti Industries India Pvt. Ltd., Faridabad, Haryana — 121013
Phone: +91 97179 88018 | Mon–Sat, 9:00 AM – 6:00 PM IST